FAQS
PACKING SLIPS
I DON'T TYPICALLY INCLUDE A PACKING SLIP WITH THE ITEM TO TRY AND CUT DOWN THE AMOUNT OF WASTE PAPER. IF YOU SPECIFICALLY REQUIRE ONE, PLEASE LET ME KNOW.
CANCELLATIONS
IF YOU WISH TO CANCEL YOUR ORDER, PLEASE CONTACT ME WITHIN 12 HOURS FOR A FULL REFUND. IF YOU CONTACT ME AFTER THIS TIME, I WILL ISSUE A 50% REFUND AS YOUR ITEM WILL BE IN THE PROCESS OF BEING MADE.
CUSTOMS AND IMPORT TAXES
BUYERS ARE RESPONSIBLE FOR ANY CUSTOMS AND IMPORT TAXES THAT MAY APPLY. I'M NOT RESPONSIBLE FOR DELAYS DUE TO CUSTOMS.
UK SHIPPING
ALL UK ORDERS ARE SENT WITH ROYAL MAIL 2ND CLASS SIGNED DELIVERY. THERE IS AN OPTION TO UPGRADE TO 1ST CLASS DELIVERY WHEN CHECKING OUT.
INTERNATIONAL SHIPPING
ALL INTERNATIONAL ORDERS ARE SENT WITH ROYAL MAIL INTERNATIONAL TRACKED AND SIGNED AND A TRACKING NUMBER WILL BE PROVIDED AT THE TIME OF SHIPPING.
DELIVERY ADDRESS
PLEASE ENSURE YOUR DELIVERY ADDRESS IS CORRECT BEFORE CHECKING OUT. I CANNOT BE HELD RESPONSIBLE FOR ANY MISTAKES MADE.